Privacy Policy


1. Privacy Policy 

    This Privacy Policy applies to your access and use of (the “Website”), JaiDee Apps’ published Mobile Apps and Browser Extensions. This Privacy Policy forms part of our Terms and Conditions. When accessing and using the Website, Mobile Apps, and/or Browser Extensions, please indicate that you have read and agreed to all the terms of this Privacy Policy by ticking the corresponding opt-in box. If you disagree with any part of this Privacy Policy or our Terms and Conditions, please do not access or continue to use the Website, Mobile Apps, and/or Browser Extensions. 

    In order to improve your experience on the Website, Mobile Apps and Browser Extensions, we may collect information about you, but rest assured, any personal information you share with us will be carefully guarded by our security measures. Please read on for more details about how we use any personal information we collect about you when you use the Website, Mobile Apps and/or Browser Extensions. 

    If you have any questions or concerns relating to this Privacy Policy, please Contact us.

    You can find details on specific areas of our Privacy Policy by clicking on the links below: 

2. What kind of information we collect and why 

    When you use the Website, Mobile Apps and/or Browser Extensions, to make your visit productive and enjoyable, JaiDee App may collect some information that identifies you or relates to you as an individual (“Personal Information”), such as your: 
a) Name; 
b) Age; 
c) Gender; 
d) Residential postal address; and 
e) Email address. 

    We may also collect other information that you provide voluntarily to us by filling in appropriate sections of the Website, Mobile Apps or Browser Extensions, such as your interests and whether you have any children. If you do not want us to collect, use or store such information, please do not provide it to us. 

    We will not disclose your Personal Information to third parties without your consent (except to our service providers as detailed in Section 4 below) and we do not now or intend to sell, rent or market Personal Information about you to third parties. 

3. Aggregate information. 

    In addition, we may collect other types of aggregate information about you and your use of our site whenever you use the Website, Mobile Apps and/or Browser Extensions. For instance, we may collect various forms of “click stream” information such as entry and exit points for the Website (i.e. referring URLs or domains), traffic statistics, page views, impressions, and operating system and browser type. In addition, when users request pages on the Website, our servers automatically log their IP addresses. We use third-party software (including Google Analytics) that tracks traffic directed to our site from affiliate sites, our Mobile Apps or Browser Extensions, and any purchases that result from this traffic. This information is aggregated and is not tied to an individual application or inquiry. This aggregate information generally will not personally identify you or be correlated to you individually for external purposes. We may collect, compile, store, publish, promote, report, or otherwise disclose or use any and all aggregate information, provided that such information does not personally identify you. We do not now or intend to sell, rent or market aggregate information about you to third parties. When we share such information with other companies, it is not traceable to any particular user, and will not be used to contact you. 

4. How we use the Personal Information collected 

    JaiDee App may use Personal Information about you for purposes described in this Privacy Policy or otherwise disclosed to you on the Website. For example, we may use your Personal Information to: 

a) set up a JaiDee App account so you can nominate charities and schools to support; setup a Cause account so that causes can promote and benefit from the generation of donations via JaiDee App; so you can accumulate cashback for redemption at a later date 

b) better understand the behavior and segments of our membership so that we can secure better offers and relationships with participating retailers; 

c) if you opt-in, communicate with you about your donations, retailers, and offers that may be of interest to you, together with messages or information about or from your beneficiaries; and 

d) if you opt-in, communicate with you occasionally by email to keep you informed as to your account status or inform you of any relevant offer. 

If at any time you decide you would rather not receive these types of communications from us, you can opt out at any time by clicking the unsubscribe link at the bottom of any email we send to you or by notifying us on our Contact us page. 

5. How we may disclose Personal Information 

    Your privacy is very important to us. We won’t give any of your Personal Information to anyone outside of JaiDee App, other than to our service providers[1] (so we can provide our services to you) and to support the charities and schools registered with us to receive donations.

6. Lawful basis to collect and use Personal Information 

    JaiDee App will rely on “legitimate interests” as a lawful basis to collect and store Personal Information, as well as to set up and operate JaiDee accounts and Cause accounts. Such legitimate interests correspond to the broader societal benefits pursued by JaiDee Apps’ initiative, which is to primarily, provide a platform to raise donations for charities or other valuable causes. 

JaiDee App will rely on “consent” as a lawful basis to communicate with you about retailers, offers or other information as specified under c) and d) of Section 4. This means that, unless you opt-in, JaiDee App will not be entitled to contact you for these purposes. 

7. Legal requirement 

    JaiDee App reserves the right to use or disclose any Personal Information as needed to satisfy any law, regulation or legal request, to protect the integrity of the Website, to fulfil your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety. 

8. Your right to access, correct and erase your Personal Information 

You have the right to request a complete copy of the Personal Information that we hold about you. If you would like a copy of all or some of your Personal Information, please email us at [email protected] or contact us through our contact us page on our website – We may charge a nominal fee for this service. You are also entitled to request that we rectify any factual inaccuracies in the information we hold about you by letting us know. 

We will make every effort to comply with any such requests within one month. 

Further, in the event that the Personal Information we hold about you is inaccurate or incomplete, you have the right to prevent us and our service providers from using your Personal Information until any such inaccuracies are rectified. 

If you no longer wish to make donations through JaiDee App, collect cashback or be registered as a member, you have the right to request the deletion of your Personal Information by writing or emailing us. In this case, we will delete any Personal Information we hold about you and we will inform and instruct our service providers accordingly. 

In any event, we will retain information about you for up to twelve [12] months from your last visit to JaiDee Apps’ Website, Mobile Apps and/or Browser Extensions or from your last access to your account. After this period, you can re-submit your Personal Information by re-registering to our website at any time. 

9. Your right to portability of your Personal Information 

If you wish to re-use the Personal Information we hold about you for similar or different services, you have the right to request us to move, copy or transfer your personal data by emailing us at [email protected] or through our contact us page on our website []. If it is not technically feasible for us to transmit the data directly to another organisation, we will provide this data to you in a structured and machine-readable form, so that other organizations can easily use it. 

We will make every effort to comply with this request within one month. 

10. Your right to object 

If at any time, due to your particular situation, you have any objection against us using your Personal Information for any of the purposes specified under Section 3 above, please do let us know. We will stop processing your information immediately until further notice and free of charge. 

11. Cookies

For more information about our use of cookies, please visit our Cookie Policy. 

Web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit

12. Third party sites 

When you visit any third party links on the Website, Mobile Apps or Browser Extensions, or link to our pages on or through any third party sites, including social networking sites, please remember that you are bound by the privacy policy of the third party site and we do not control and are not responsible for the privacy practices of such sites. You should consult the privacy policy of those sites so you are aware of their data privacy practices. 

13. Children’s Online Privacy 

JaiDee App recognizes the importance of protecting the privacy of children. We will not knowingly collect any Personal Information from children under the age of thirteen years, unless consent is specifically provided by a parent or a guardian. When a user discloses Personal Information on our site, the user is representing to us that he or she is an adult. If a child has provided JaiDee App with personally identifiable information, we ask that a parent or guardian e-mail us at [email protected] and we will delete the child’s information from our records. 

14. Data Protection Officer 

JaiDee App has appointed Chayot Laorien as the Data Protection Officer responsible for JaiDee Apps’ compliance with this Privacy Policy as well as any other obligation under the General Data Protection Regulation 2016. 

15. Contact Us 

If you have any questions regarding our privacy practices, you can email us at [email protected].

16. International 

This English-language privacy policy is JaiDee Apps’ official statement of its online privacy practices. In case of any inconsistency between this English-language privacy policy and its translation into another language, this English-language document prevails.

JaiDee App is the trading name that is owned and controlled by: 

Last updated: 15th August 2023

Jaidee Services Co. Ltd. 

Company limited by guarantee (Registration Number: 0205557034682 Thailand)

using some of the technology assigned by agreement from 

MW Siam Co Ltd

Company limited by guarantee (Registration Number: 0205561006647 Thailand)

Registered Address:

244/127-128 Moo 6, 
Soi Phon prapha nimit 16,
Nongprue, Banglamung, 
Chonburi, 20150 Thailand

Copyright © 2019 JaiDee App. 

All rights reserved.

[1] We use the following service providers and provide links to their privacy policies below:

Mailchimp privacy policy

Amazon AWS privacy notice

Google cloud privacy policy

Freshdesk/Freshworks privacy/security