1. What is JaiDee App and how does it work?
JaiDee App is a free and easy way to raise money for your favourite charity or save money via your cashback account, just by shopping online or Shop Local through our App.
Once you have signed up, you can browse our website or App for the store you want to shop with. You then click 'shop now' to go to their website and shop online as normal or locate through our App search and visit the local store of your choice. (see instructions for how to make a purchase through our app)
2. Who can I raise money for?
You can support any of the registered charities in the country you are shopping from. Our charities range from big national charities to local schools, temples, churches and social groups.
We are also adding a GoFundMe section for personal causes you wish to raise funds for. Please visit the GoFundMe page for more information.
3. How much can I raise for my charity?
The donation amount varies from store to store. Most of the time you raise a percentage of what you spend - between 1% and 10% - whilst sometimes it's a fixed amount. With some stores there are different rates or restrictions depending on what you buy - you can see more information on each store's page on our website.
4. And it's free?
Yes! You don't pay anything extra for your shopping, the donation is made at no extra cost to you. It's also completely free for your charity. There are no joining or payment fees, so 100% of the donation from your share will reach the charity.
5. When will my charity receive the donation?
We pay all qualifying charities who have requested payment once a month by Bank Transfer via our payment partner. You can view the status of every donation within your account. A donation will typically move from 'pending' to 'approved' to 'paid' over the course of a few months.
6. Where does the donation come from?
As a "thank you" for sending them sales and customers, our stores pay us a commission. We offer you the member the choice of having your share of the commision as a cashback or you can use this share of the commission to make a donation to your chosen charity.
7. How does JaiDee App make money?
We donate to your chosen cause or credit your cashback account 50% of the commission we receive, with the other 50% split between the distributor of the app to members [10%]; the agent for bringing us merchants [10%]; the national franchisee [10%] thus leaving 20% for Jaidee Services Co Ltd. used to fund the ongoing development of JaiDee App, which is free to all charities and users. All donation amounts we display represent the amount the charity will be paid!
8. How do I redeem my cashback?
You can view the status of your cashback within your account. A donation will typically move from 'pending' to 'approved' over the course of a few months. Once your approved balance exceeds 1000 THB you can transfer to your bank account or payment provider account or if you’re feeling especially generous you may decide to donate some or all of it to your selected charity. If you have a question not listed here please use our help search box to find or add your question.